Refer to the exhibit. 

A Cisco collaboration engineer is writing a report to summarize the call distribution characteristics in a Cisco Unified Contact Center Express queue. Which three characteristics can be reported about the call distribution? (Choose three.) 

Answer options:

A. This queue will not work because no prompt has been selected.
B. Calls to this queue can be distributed in a round-robin manner between agents.
C. Agents that are answering calls for this queue can answer calls to other queues if available.
D. Agents in this queue are expected to finish (wrap-up) a call within 60 seconds.
E. Calls to this queue are handled in the order they were received unless prioritized by the script.
F. Changing the queue name from SupportQueue to Support01 requires updates to the script.
G. Agents logged in to this queue automatically receive calls without the need to do anything else (automatic work).

CEF