How many RTP streams exist on the network when a Cisco Unified Contact Center Express agent is engaged in a call that is being silently monitored and recorded?
Answer options:
A. 3
B. 4
C. 5
D. 6
E. 8
Answer correct:
D
6 RTP streams exist when UCCE agent is engaged in a call when it is being silently monitored. References: http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_9_0/design/UCCX_BK_UD5B347F_00_uccx-solution- reference-network-design_chapter_0110.html