Question 171:
A technician is investigating the cause of a Windows 7 PC running very slow. While reviewing Task Manager, the technician finds one process is using more than 90% of the CPU. Outbound network traffic on port 25 is very high, while inbound network traffic is low. Which of the following tasks should be done FIRST?
Answer options:
A. Disconnect the network cable. B. Update the antivirus software. C. Run an antivirus scan. D. Shut down the PC.