Ann, a technician, is dispatched to a corporate customer that has reported a malware infection. Upon arrival, Ann notices the system is shut off, and she is able to start the computer without incident. Ann also notices numerous pop-ups appear when the web browser is opened. Which of the following should Ann do NEXT? 

Answer options:

A. Report the incident to the appropriate contact
B. Clear the system logs and browser history
C. Take a screenshot of the pop-ups
D. Advise the customer to use the browser in private mode

A