A network administrator receives a call from the sales department requesting ports 20 and 21 be opened on the company`s firewall to allow customers to retrieve a large file. Which of the following should the administrator perform BEFORE making the needed changes? (Choose two.) 

Answer options:

A. Document the reason for the request
B. Scan the file for malware to protect the sales department`s computers
C. Follow the company`s approval process for the implementation
D. Install a TFTP server for the customers to use for the transfer
E. Create a honeypot to store the file on for the customers to use
F. Write the SLA for the sales department authorizing the change

AC