Your client, a newly set up startup company, wants to opt for the cheapest customer care support plan that provides phone support for billing issues.
Which support plan would you suggest to your client ensuring that the proposed plan is the most cost-efficient?

Answer options:

A.Basic Support
B.Standard Support
C.Enhanced Support
D.Premium Support

Correct Answer: A
Option A is correct. Basic support from Google Cloud provides phone support for billing issues only along with case and chat support. Basic support is included with Google Cloud subscription, and there are no additional charges. Hence, this is the correct choice.
Option B is incorrect. Although Standard support provides phone support for billing issues, it’s an incorrect choice since it is a paid plan. The scenario wants us to identify the most cost-efficient support plan.
Option C is incorrect. Although Enhanced support provides phone support for billing issues, it’s an incorrect choice since it is a paid plan. The scenario wants us to identify the most cost-efficient support plan.
Option D is incorrect. Although Premium support provides phone support for billing issues, it’s an incorrect choice since it is a paid plan. The scenario wants us to identify the most cost-efficient support plan.
https://cloud.google.com/support