C
It is critical that a determination be made of WHAT data is important and should be retained and protected.Without determining the data to be backed up, the potential for error increases.A record or file could be vital and yet not included in a backup routine.Alternatively, temporary or insignificant files could be included in a backup routine unnecessarily. The following answers were incorrect: When to make backupsAlthough it is important to consider schedules for backups, this is done after the decisions are made of what should be included in the backup routine. Where to keep backupsThe location of storing backup copies of data (Such as tapes, on-line backups, etc) should be made after determining what should be included in the backup routine and the method to store the backup. How to store backups The backup methodology should be considered after determining what data should be included in the backup routine.