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ITIL 4 Foundation Exam Questions

ITIL

ITIL 4 Foundation

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Question 144:

Which statement about the `˜change enablement` practice is CORRECT? 

Answer options:

A. Standard changes are those that need to be scheduled, assessed and authorized following a standard process
B. Normal changes are triggered by the creation of a change request which can be created manually or automated
C. Assessment and authorization of normal changes should be expedited to ensure they can be implemented quickly
D. There should be a separate change authority for standard changes which includes senior managers who understand the risks involved