Question 229:
IT service engineers at a large organization are unable to effectively prioritize system-generated alerts from hundreds of applications running across multiple servers and databases. As a result, many alerts are often ignored, leading to major problems including downtime. Which of the following is the BEST IS audit recommendation to address this situation?
Answer options:
A. Prioritize alerts from legacy applications that may require remote support from external vendors. B. Implement a threshold management system that prioritizes alerts over a certain age. C. Develop a classification scheme that prioritizes alerts according to potential business impact. D. Group alerts from related systems and immediately escalate to the application owner.