Question 139:
You have a Microsoft 365 E5 subscription that has Phone System enabled for all Microsoft Teams users. You need to configure the Phone System to meet the following requirements: ✑ Provide a virtual receptionist that connects callers to either a specific user or the help desk. ✑ Route calls to the help desk on a First in, First out (FIFO) order. Which two resources should you create? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
Answer options:
A. a call park policy B. a call queue C. a voice routing policy D. a group call pickup E. an auto attendant F. a calling policy