Question 147:
Your company has a Microsoft 365 subscription that uses Phone System and Calling Plans. You plan to implement a toll phone number for the helpdesk. You need to implement the following call features for the helpdesk phone number: ✑ Must include a greeting and hold music ✑ Must bypass menu options when a call is established to the helpdesk What two resources should you create? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
Answer options:
A. a call queue B. a call park C. an auto attendant D. a resource account E. a calling policy