Correct Answers: B, C, and E
Option B is correct. Category sentiment analysis is a technique to collect information about your application from the variety of digital sources using specialized software scanners. Such information helps to see a realistic picture of the user`s opinions about your software.
Option C is correct. Net Promoter Score (NPS) is one of the popular measurements of customer loyalty and satisfaction in the form of a survey. Two other scores widely used are Customer Satisfaction Score (CSAT) and Customer Effort Score (CES).
Option E is correct. A lot of companies are using In-products surveys, like "Rate us!" by selecting from 1 to 5stars. In-product feedback usually has the highest feedback rate compared to other survey methods.
Option A is incorrect since Azure Boards is issue-tracking and project management software. It does not collect customer feedback.
Option D is incorrect since Jira is an issue and project tracking software. It does not collect customer feedback.
For more information about the customer feedback analysis, please visit the below URL-
https://docs.microsoft.com/en-us/learn/modules/recommend-system-feedback-mechanisms/5-capture-analyze-user-feedback