You are employed as a system administrator for your company`s Dynamics 365 for Customer Service implementation. You have been tasked with making sure that customer service representatives have the ability to add service-level agreements (SLAs) to a record manually. You assign the customer service representatives the necessary permissions. Does the action achieve your objective? 

Answer options:

A. Yes, it does
B. No, it does not

B

Reference: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define-service-level-agreements