Question 32:
You are a help desk representative for an organization using Dynamics 365 Customer Service. Users need to search within the system for similar cases. None of the out-of-the-box settings have been changed. You need to determine which search features are available for use by default. Which two search features are available? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
Answer options:
A. Advanced Find B. Quick Find C. Relevance Search D. Full-text Quick Find