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Microsoft Dynamics 365 Customer Service Functional Consultant (MB-230) Exam Questions

Microsoft

Microsoft Dynamics 365 Customer Service Functional Consultant (MB-230)

99 / 124

Question 99:

Your company makes use of Dynamics 365 for Customer Service. You employed as a customer service representative. You have been given the task of managing several lists of cases. You want to create a list of cases that are open for a month. Which of the following actions should you take? 

Answer options:

A. You should create a system view.
B. You should create a public view.
C. You should create a personal view.
D. You should create a shared view.