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Microsoft Dynamics 365 Customer Service Functional Consultant (MB-230) Exam Questions

Microsoft

Microsoft Dynamics 365 Customer Service Functional Consultant (MB-230)

85 / 124

Question 85:

Your company makes use of Dynamics 365 for Customer Service. You have been tasked with configuring available working hours for help desk staff. The staff have different schedules. You are preparing to configure individual working hours. Which two of the following options should you configure? 

Answer options:

A. Service management.
B. Security settings.
C. System settings
D. All customer service calendars.