HOTSPOT - An organization uses Dynamics 365 Sales to manage customer relationships. When a potential customer submits an email inquiry, the system must create a lead record and send a response. You need to ensure that a lead record is created for the potential customer and a reply email is sent. How should you configure the environment? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Hot Area: 

Reference: https://docs.microsoft.com/en-us/dynamics365/customer-service/set-up-rules-to-automatically-create-or-update-records