Correct Answers: A, C and E
During the discovery phase, a Solution Architect needs to learn about the business, its current solutions, processes, needs, and users. This information is essential for the requirements. Along with diving in-depth into the customer’s business, you need to identify the organization’s risk factors and mitigate them in your requirements.
Option A is correct because if the company has several lines of business, you need to investigate the overlaps and how other applications can influence your project.
Option C is correct because if the current solution uses third-party components, you need to assess the need for these solutions in a new project, their longevity, and quality. It will not benefit the company if shortly after you incorporate the third-party component in your new project, the developer/publisher is out of business or stops the component’s support. You have to assess this type of risk in your requirements and propose actions to minimize it.
Option E is correct because if the company selects other than Microsoft technology for the CRM system, you need to know this information and mitigate this risk appropriately in your solution.
Option B is incorrect because the company is already supporting the Dataverse projects by the current IT department. The support of the new Power Platform project should not require any additional IT personnel.
Option D is incorrect because if all stakeholders are on board, the risk of resistance to the project is minimized.
All other options are incorrect.
For more information about the assessment of the organization’s risk factors, please visit the below URL:
https://docs.microsoft.com/en-us/learn/modules/discover-customer-needs/3-meetings