You review the success criteria for your project that are typically based on customer’s pain points. 
What are three typical customer pain points?

Answer options:

A.Customer response time
B.Clear requirements
C.Consistent processes
D.Cloud performance
E.Data integrity

Correct Answers: A, C and E 
During a discovery process, a Solution Architect needs to understand the customer’s pain points and define the success criteria to address them. There are three typical pain points: Customer response time — how fast the application or system reacts to a customer’s query.
Consistent processes — consistency in the application or system behavior, smooth business, operational, and data integration between systems.
Data integrity — consistency in the data quality, accuracy, and maintenance.
A Solution Architect partners with stakeholders to define the success criteria for the project objectives, like minimizing customer’s waiting time. The collaboration helps a customer to focus on resolving the issues that can be obstacles for the project. The discovery process can assist a Solution Architect in identifying points that the customer does not see or recognize as important for the project. Therefore, these points can become additional project objectives with their own success criteria. The success criteria produced in cooperation with a customer will influence the acceptance criteria for the requirements. 
All other options are incorrect. 
For more information about the success criteria, please visit the below URLs: 

https://docs.microsoft.com/en-us/learn/modules/discover-customer-needs/3-meetings
https://docs.microsoft.com/en-us/learn/modules/work-with-requirements/3-functional-requirements