You perform a fit-gap analysis and uncover that a project requires a more in-depth collection and analysis of the users` interactions. 
Please select the three applications that can help you to address the missing functionality.

Answer options:

A.Dynamics 365 Guides
B.Dynamics 365 Customer Insights
C.Dynamics 365 Fraud Protection
D.Microsoft AppSource
E.Microsoft 365 Business Voice
F.Dynamics 365 Customer Voice

Correct Answers: B, D and F 
The goal of a fit-gap analysis is to identify what out-the-box functionality can be used for the project. If you uncover some gaps in the out-the-box solutions to meet the project requirements, you can evaluate alternate solutions. You can start from the Dynamics 365 family of products, like Dynamics 365 Customer Insights, Dynamics 365 Business Voice, Dynamics 365 Fraud Protection, etc. Or you can search for the solutions in Microsoft AppStore. Option B is correct because Dynamics 365 Customer Insights application provides an all-around customer profile by ingesting the data about the customer from a wide range of data sources.
Option D is correct because Microsoft AppSource helps to find the right apps to extend your solution.
Option F is correct because Dynamics 365 Customer Voice helps provide real-time customer surveys, collects and feeds the data into a customer record, and analyzes and acts on the data.
Option A is incorrect because Dynamics 365 Guides is the mixed-reality application that provides instructions to the operators by implementing the Microsoft HoloLens.
Option C is incorrect because Dynamics 365 Fraud Protection is the service that protects a business and customers from fraud.
Option E is incorrect because the Microsoft 365 Business Voice is the telephone service that can replace the traditional and in-house phone systems.
For more information about addressing the gaps through alternate solutions, please visit the below URLs: 

https://docs.microsoft.com/en-us/learn/modules/becoming-solution-architect/2-skills
https://docs.microsoft.com/en-us/learn/modules/fit-gap-analysis/5-apps
https://docs.microsoft.com/en-us/learn/modules/working-with-customer-insights/1-introduction
https://docs.microsoft.com/en-us/dynamics365/customer-voice/about