Correct Answers: A, B and D
A successful Solution Architect needs at least to meet the customer’s expectations. Therefore, it is essential for you to understand the customer’s pain points during a discovery process. After grasping the pain points, you can define the success criteria to address them. There are three typical pain points: Customer response time — how fast the application or system reacts to a customer’s query.
Consistent processes — consistency in the application or system behavior, smooth business, operational, and data integration between systems.
Data integrity — consistency in the data quality, accuracy, and maintenance.
The project stakeholders play a crucial role in the project`s success. A Solution Architect must partner with stakeholders to define the success criteria for the project objectives, like minimizing customer`s waiting time. The collaboration helps a customer to focus on resolving the issues that can be obstacles for the project. Frequently, the discovery process can aid a Solution Architect in identifying points that the customer does not recognize as necessary for the project. Thus, these points can become additional project objectives with their own success criteria. The success criteria produced in cooperation with a customer will influence the acceptance criteria for the requirements.
Option A is correct because the response time is of the typical customer`s needs.
Option B is correct because the duplicate checking procedures help you assess the data quality and integrity.
Option D is correct because the knowledge about the system integration`s current state helps you define the success criteria for your project.
Option C is incorrect because the question about the document template does not address the customer`s pain points or expectations and does not reveal any useful information for the definition of the success criteria for the project.
Option E is incorrect because the question about a stand-up meeting every morning does not address the customer`s pain points or expectations and does not reveal any useful information for the definition of the success criteria for the project.
For more information about the success criteria, please visit the below URLs:
https://docs.microsoft.com/en-us/learn/modules/discover-customer-needs/3-meetings
https://docs.microsoft.com/en-us/learn/modules/work-with-requirements/3-functional-requirements