A medium-size moving company, Happy Movers, invited you as Solution Architect to design a Power Platform solution for its operations and customer service departments. After working with project stakeholders, you create a requirements document. 
Please select only the non-functional requirements from the list of the main requirements.

Answer options:

A.Every moving manager must have access to the current status of the moving teams
B.The mobile app should provide the number of packing boxes needed for each customer
C.The customer service department should limit their phone conversations with the customer to 5 minutes
D.The receipt should be emailed to the customer after the company charges the customer’s credit card for the services
E.The movers should be able to reach the moving destination information in two clicks on a mobile app

Correct Answers: C and E 
The project requirements are divided into two groups: functional and non-functional. 
The functional requirements define what the system should do and behave like if you push the save button, the system saves the document. The non-functional requirements describe the system`s properties that support system behavior, like saving the document should not take more than 3 seconds on average or taking only three clicks for users to get to their profile. 
The typical non-functional requirements include regulatory, compliance, privacy, performance specifications, recovery time, availability, etc. Option C is correct because limiting phone conversations with the customer to 5 minutes is a non-functional requirement.
Option E is correct because the requirement for two clicks access to the app`s functionality is non-functional.
Option A is incorrect because the access to the current status of the moving teams for the managers is the app`s behavior functional requirement.
Option B is incorrect because the number of packing boxes needed for each customer is a functional requirement.
Option D is incorrect because the requirement to email a receipt to the customer is a functional requirement.
For more information about non-functional requirements, please visit the below URLs: 

https://docs.microsoft.com/en-us/learn/modules/work-with-requirements/4-non-functional-requirements
https://www.guru99.com/non-functional-requirement-type-example.html