Correct Answer: D
Power Platform Power Apps provides users the portal templates to create a web portal with no coding. By default, users can use the Dataverse Starter portal template.
If LiveSafe uses the Dynamics 365 Customer Service app, it will have a selection of five additional templates: Community portal — this template is for partners and customers that can communicate with experts, participate in forums, blogs and provide feedback.
Customer self-service portal — this template is for partners and customers that can submit problems, search a knowledge base, and participate in the forums.
Employee self-service portal — this template is for the employees that can use a knowledge base and submit problems.
Partner portal — this template is for the partners to work with accounts and opportunities.
Customer portal — this template is for the customers of the Dynamics 365 Supply Chain Management system.
The LiveSafe customer will use the customer self-service portal. The customer self-service template provides the following sections: Blogs, Forums, Ideas, Knowledge Base, Support, and Search. On a Support page, customers can view their open and close cases. And they can open a new case. When a customer types the new case name, the portal searches the Knowledge base for the relative information. A customer can always engage an agent by clicking the Live Chat button on the right bottom corner of the screen.
All other options are incorrect.
For more information about Power Apps portal templates, please visit the below URLs:
https://docs.microsoft.com/en-us/learn/modules/power-apps-architecture/7-portals
https://docs.microsoft.com/en-us/learn/modules/introduction-power-apps-portals/03-get-started-portals
https://docs.microsoft.com/en-us/powerapps/maker/portals/portal-templates