During the discovery phase, you as a Solution Architect need to capture and document the organization’s business process. 
What four tasks can help you collect information about existing business processes?

Answer options:

A.Job shadowing
B.Develop proof of concept
C.Review existing automation
D.Looking for pain points
E.Identify solution components
F.Learn about processes directly from the customer

Correct Answers: A, C, D and
F. 
Usually, there are several project phases that Solution Architect is involved in. These phases include Presales, Initiation, Analysis and design, Implementation, Delivery, and Operation. 
The Presales phase contains discovery, RFP responses, introductory customer meetings, proof of concept or demos, a solution proposal. 
During the discovery phase, a Solution Architect captures and documents the organization’s business process. Architect learns about the company, their current solutions, their vision for the new applications, needs, processes, and their customers or solution users. Several tasks can help you: Job shadowing — helps to see the processes firsthand and better understand the user’s needs and expectations.
Review existing automation — helps to analyze and dissect current automation processes and identify flaws, needs, and improvements.
Looking for pain points — helps to examine the processes and understand their origin and needs.
Learn about processes directly from the customer — organize workshops with the targeted group of people involved in the project. Ask open-ended questions using “Why?” — Why do you need this new solution? Or Why do you think the Power Platform is the best choice for your solution? These types of open-ended questions should help you understand the company’s needs and expectations.
All other options are incorrect because the “Identify solution components” and “Develop proof of concept” are tasks from a solution proposal stage but not for the discovery stage. 
For more information about the discovery organization’s business processes, please visit the below URLs: 

https://docs.microsoft.com/en-us/learn/modules/discover-customer-needs/3-meetings
https://docs.microsoft.com/en-us/learn/modules/discover-customer-needs/1-introduction
https://docs.microsoft.com/en-us/learn/modules/discover-customer-needs/2-discovery