Correct Answer: B and C
Web to case is used to generate a case record while web to lead is used to generate a lead record. The default limit for the web to case is 5000 cases per day while for web to lead it is 500 leads per day.
Option A is incorrect because web to case and web to lead are different. They work the same way but they have differences.
Option D is incorrect because web to lead is customizable through the lead object while web to case is customizable through the case object.
References:
https://help.salesforce.com/articleView?id=setting_up_web-to-case.htm&type=5
Correct Answer: B and C
Web to case is used to generate a case record while web to lead is used to generate a lead record. The default limit for the web to case is 5000 cases per day while for web to lead it is 500 leads per day.
Option A is incorrect because web to case and web to lead are different. They work the same way but they have differences.
Option D is incorrect because web to lead is customizable through the lead object while web to case is customizable through the case object.
References:
https://www.salesforce.com/products/guide/lead-gen/web-to-lead/