What are the capabilities of solution management?

Answer options:

A.Streamline the communication of common case resolutions
B.Improve support agent productivity
C.Improve response time to customers
D.All of the above

Correct Answer: D 
A solution is considered a detailed description of a customer issue attached to the repeatable steps to resolve the issue. It can play a great role to streamline the communication of common case resolution in addition to improving the agent productivity and response time to customers. 
Reference:

https://help.salesforce.com/articleView?id=sol_def.htm&type=5