Correct Answer: A and B
Salesforce provides two methods for importing data. The first one is the data import wizard which is a tool available in the setup menu. It allows you to import up to 50,000 records at a time. The second one is the Data Loader which is an application that allows users to import up to five million records.
Option C is incorrect because Mass Transfer Records give you the ability to transfer many records from one user to another. These records may be records of an account, leads, contacts or any custom object.
Option D is incorrect because Import Articles is only used for importing articles to the Salesforce knowledge base.
References:
https://help.salesforce.com/articleView?id=data_loader.htm&type=5
Correct Answer: A and B
Salesforce provides two methods for importing data. The first one is the data import wizard which is a tool available in the setup menu. It allows you to import up to 50,000 records at a time. The second one is the Data Loader which is an application that allows users to import up to five million records.
Option C is incorrect because Mass Transfer Records give you the ability to transfer many records from one user to another. These records may be records of an account, leads, contacts or any custom object.
Option D is incorrect because Import Articles is only used for importing articles to the Salesforce knowledge base.
References:
https://help.salesforce.com/articleView?id=data_import_wizard.htm&type=5