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Microsoft Dynamics 365 Customer Service Functional Consultant (MB-230) Exam Questions

Microsoft

Microsoft Dynamics 365 Customer Service Functional Consultant (MB-230)

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Question 8:

You are configuring a single business process flow in Dynamics 365 for Customer Service. You need to design the business process flow. What should you do? 

Answer options:

A. Merge peer branches to a single stage when merging branches.
B. Span the process across 10 unique entities.
C. Combine multiple conditions in a rule by using both the AND and OR operators.
D. Use 40 steps per stage.