Correct Answer: D
Salesforce Knowledge quickly offers articles to your customers and agents in a community. Knowledge articles provide accurate information to customers whenever they need it.
Option A is incorrect because a channel refers to the medium by which an article is available. Salesforce Knowledge offers four channels where you can make articles available.
Option B is incorrect because Ideas community provides an online, transparent way for you to attract, manage, and showcase innovation.
Option C is incorrect because answers are no longer supported in all Salesforce Orgs as of the spring’18 release.
Reference:
https://help.salesforce.com/articleView?id=networks_knowledge_access.htm&type=5