The product management department of Universal Containers would like to collect feedback from the users about their product. They are looking to understand what new features users would like to have. How can Salesforce Administrator enable this necessity?

Answer options:

A.Implement Salesforce Communities and Ideas
B.Implement Ideas
C.Implement Salesforce Communities
D.Send a survey to the users through Salesforce contact record

Correct Answer: A 
Other options are incorrect because ideas cannot work alone with a salesforce community to collect feedback. In addition, having Salesforce communities alone without ideas don’t allow users to submit product feedback and suggest new features. In addition to this, sending a survey through salesforce record is not enough to understand user needs and follow up on the product enhancement. 
Reference: 

https://help.salesforce.com/articleView?id=networks_enable_ideas.htm&type=5